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OPG releases guidance on complaints procedure

03 September 2019

The Office of the Public Guardian (OPG) has released guidance about its complaints and feedback procedure. The guidance can be found here.

The guidance only relates to services the OPG provides and not any other body such as the Court of Protection or the High Court.

The guidance details the information you will need to provide to the OPG to make a complaint and what to do if you are not satisfied with their response.

The OPG will investigate your complaint and respond, where possible, within 10 working days. The OPG is also keen to receive any positive feedback.  Details of how to provide positive feedback can also be found in the guidance.

 

Thomas Mundy View Biography

Thomas Mundy

Solicitor
Sheffield

27 Jun 2022

39 Essex Chambers Mental Capacity Report - May 2022

Notwithstanding Brexit, a recent EU case highlights the need for up-to-date evidence in support of deprivation of liberty (DOL)

14 Jun 2022

Senior pensions lawyer, Helen Woodford, joins Wrigleys

Helen Woodford has joined the Pensions team on a permanent basis, following her recent involvement with the firm in a consultancy role.

08 Jun 2022

Private client consultant solicitor, Antonia Moore, joins Wrigleys’ Leeds office

We are delighted to welcome Antonia Moore to our Leeds office.